FAQ
Most frequent questions and answers
- Smoke alarm and CO2 detector testing
- Meter images and readings
- Details of all keys handed over at check in
- Overview of cleaning
- At least 3 photos of each room
- Description and images of all fittings and contents
- Images of all defects
- Power testing of switches and appliances
- White goods listed and tested
- FFR labels checked
- List of manuals contain in the property
- Locks tested
- Blinds and windows tested
- Tenant signatures if requested
We are able to collect keys from a local address, meet the agent/landlord/tenant at the property or even, in these current times, have keys posted directly to the clerk.
We will accommodate what is more convenient for you and are happy to organise access and timings directly with any agents or tenants.
It is not necessary for the tenants to be present, although we are very happy to meet and greet to handover keys.
Our clerk will send their dictations to our UK based typist and upload all the photographic evidence. Once typed, the report is sent back to the clerk to check that all the contents are accurate and nothing has been missed. The report is then sent to the office quality control team for final checking before dispatch.
Non account holders and landlords will then be invoiced and payment is required by bank transfer before the report is released.
The report is emailed to the booker as a link in a separate email where you are able to save, share and download pdfs directly. Assist can share the report with any parties involved and can monitor tenant signatures if required.
Our clerk will send their dictations to our UK based typist and upload all the photographic evidence. Once typed, the report is sent back to the clerk to check that all the contents are accurate and nothing has been missed. The report is then sent to the office quality control team for final checking before dispatch.
Non account holders and landlords will then be invoiced and payment is required by bank transfer before the report is released.
The report is emailed to the booker as a link in a separate email where you are able to save, share and download pdfs directly. FlatCheck can share the report with any parties involved and can monitor tenant signatures if required.
Yes. Once you have received a link to the report any additional comments or images you want included can be easily be added directly. By clicking within the Additional Comments column against the relevant item, you can enter your comments and upload photos. These are then checked with the clerk to confirm they are relevant, and once agreed will be available for all parties to see via the link previously sent.
As our reports are cloud-based so anyone with the link is able to view the most current version of the report that may including comments, images and signatures.
Simply use our online booking form or email us at contact@flatcheckpropertyinventory.co.uk or call at 0131 2100 521.
Client account holders can make bookings direct via their dashboard.